Software Support Engineer Intern

Position Description

The software support engineer will be the on-point support for software and database related tasks for house developed/customized LIMS software system as well as other web-based application. The support includes, but not limited to, data correction, debugging, and escalate complex issues to senior team members.

Job responsibilities

  • Work with other software engineers to support daily database and software maintenance effort for both clinical and R&D projects
  • Complete individual coding tasks in Java and other programming language as directed
  • Communicate with end-user related to the support tickets
  • Provide technical suggestions for improvement opportunities to the software development team
  • Ensure best practice for software coding and engineering
  • Maintain legacy software platform to ensure business operation

Position Requirements

  • Bachelor’s degree in computer science, computer engineering, clinical informatics or related field
  • A minimum of 1 years’ experience in independent web development in Java or Python
  • Knowledge of LIMS systems is preferred and exposure to ClarityLIMS a plus
  • Strong Oracle/MySQL experience required
  • Experience with full SDLC and agile development methodology strongly recommended
  • Experience working with scientists in biotech/pharmaceutical company and/or clinical labs highly desired.
  • Proven ability to communicate with end users and team members