Terms & Conditions of Use


OmniSeq, and all of its subsidiaries and affiliates (hereinafter referred to as “us,” “we,” “our,” or “Company”) have created the following Terms & Conditions of Use Policy for when you visit our Website: www.omniseq.com, and mobile applications (collectively referred to as the “Website.”) By using our Website, you agree to the following Terms and Conditions. We incorporate herein and refer to our Website Privacy Policy on our Website for information about the types of information we collect, how we use it, how you can control the use and disclosure of it, and how you may access and update information about you provided to us. Downloading and use of our mobile application are also subject to the terms and conditions of the online stores from which it is downloaded.


Please read these Terms & Conditions of Use (“Terms & Conditions”) carefully before accessing or using the Website or the features contained within the Website, such as accessing the Website itself, or using other online documents, forms and features contained within the Website (“Website Services”). If there are inconsistencies between our Website Privacy Policy and the Terms & Conditions, the Website Privacy Policy controls. By visiting, using, or interacting with us through the Website, you agree to be bound by the Terms & Conditions, including the Binding Arbitration Clause and Class Action Waiver described below.

The Terms & Conditions constitute a legally binding agreement between you and the Company. The Terms & Conditions govern any and all use of the Website Services, any and all users, visitors, and others who access or use the Website, and any and all Website Services rendered by us. If you do not agree to all of the Terms & Conditions, then you must not use the Website, or any Services offered or accessed through the Website. If you violate the Terms & Conditions, we reserve the right to deny you access to the Website Services, together with any and all other legal remedies.

The headings therein are included for convenience only and will not limit or otherwise affect these Terms & Conditions.


We grant you a limited, revocable, non-exclusive, non-transferable license to review and in some instance print content, from our Website Services for your personal and educational purposes as long as they do not violate any aspect of these Terms & Conditions or applicable law, including our intellectual property or the intellectual property rights of another party. We reserve the right to terminate or limit your access to the Website Services and/or the licenses granted herein for any reason (or no reason) and in our sole discretion.

We reserve the right to, at any time, temporarily or permanently, modify or discontinue any features associated with the Website Services with or without notice and for any reason, including performing maintenance, repairs or upgrades. We will endeavor to provide notice before any scheduled upgrades. We (and our licensors) remain the sole owner of all rights, title, and interest in the Website Services. We will not be liable if for any reason all or any part of the Website Services are unavailable at any time or for any period.


All content, features and functionality available through our Website Services, including but not limited to design, artwork, hyperlinks, text, software, videos, images, logos, downloads, technical drawings, blog posts, podcasts, videos, calendars, appointment systems, audio, images, configurations, graphics, interface, code and software, other files, and their selection and arrangement (“Materials”) are either copyrighted by us or are the proprietary property of us, our subsidiaries, our affiliates, or licensors and are protected by United States and international intellectual property and proprietary rights laws. We reserve any and all rights to the Materials. The Materials may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means in whole or part without our prior written permission except you may download and print Materials for non-commercial uses that are not competitive with or derogatory to us, provided that you keep all copyright or other proprietary notices intact, do not alter such Materials, and do not further reproduce, publish or distribute such Materials. Please note that this limited consent may be revoked at any time by us and does not include consent to republish Materials on the Internet, or any Intranet or Extranet site, or to incorporate the Materials in any data base or other compilation. Any other use of the Materials is strictly prohibited. You further agree that you will not systematically extract, collect or harvest through electronic means or otherwise, any data or data fields from the Website Services, including but not limited to customer identities.

All registered and unregistered trademarks visible or accessible through our Website Services are trademarks of Company, or licensors and may not be copied, imitated, or used in whole or in part without the prior written permission of Company, or its owners. All page headers, customer graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of ours or our affiliates and may not be copied, imitated or used in whole or in part without prior written permission of us. OmniSeq, Inc. neither warrants nor represents that your use of Materials on this Website will not infringe rights of third parties not affiliated with OmniSeq, Inc.


You agree that you are not under eighteen (18) years of age. The Website Services are intended for users over the age of eighteen (18) and we do not intend to collect information from anyone under the age of thirteen (13).


We incorporate herein and refer to our Privacy Policy on our Website for information about the types of information we collect from you (“Information”), how we use it, how you can control the use and disclosure of it, and how you may access and update Information about you provided to us. You understand that your Information may be transferred over various networks and changes to confirm and adapt to technical requirements of connecting networks or devices. The Information we receive about you is governed by our Website Privacy Policy.


In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the Website Services or content: (a) for any unlawful or fraudulent purpose, including but not limited to, the use of fraudulent credit card information; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based upon gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website Services (or related website, other websites, or the Internet) or Website Services; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, scrape or facilitate the use of any malware or ransomware; (j) for any damaging, obscene or immoral purpose; (k) to interfere with or circumvent the security features of the website (or related website, other websites or the Internet) and/or Website Services; (l) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam” or any other similar solicitation; or (m) in any way that may be deemed a breach or violation of any of our Terms & Conditions or Privacy Policy. We reserve the right to terminate your use of the Website Services or any related website for violating any of the prohibited uses.


A. Errors, Inaccuracies, & Omissions

The Website Services may contain typographical errors, inaccuracies, or omissions that may relate to Company products, offerings, promotions, programs, events, and materials. We do not warrant the accuracy, completeness or usefulness of this information. We disclaim all liability and responsibility placed on such information by you, or by anyone who may be informed of any of its contents.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders or programs if any information about the Website Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your request, submission, payment, form, etc.).

We do not take on any obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing, dates, availability, location, products, services, except as required by law.

No specified update or refresh data applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

B. Conduct on the Website

Some features on this site require registration or use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify OmniSeq, Inc., immediately. Unless OmniSeq receives notice otherwise, OmniSeq assumes all communications or orders placed under your password have been made by you.

You may not create a link to any page of the Website Services without our prior written consent. If you do create a link to a page of this Website Service, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this Website Service by linking to it.

C. Links from the Website

Our Website Services may include links to other websites. We are not responsible for examining or evaluating the content or accuracy of any other website and do not warrant and will not have any liability or responsibility for any other party’s materials or website or for any other materials, products or services of other websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any other party’s websites.

We encourage our users to be aware when they leave our Website and to read the privacy statements of these third-party websites. Please review carefully other party’s website’s policies and practices and make sure you understand them before you engage in any transaction. Claims, complaints, questions, or concerns regarding other parties should be directed to that party.


Our Website Services, and the information on or available through our Website Services, is provided on an “as is” basis without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or condition of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent or warrant that your use of our Website, or the Website Services, will be uninterrupted, timely, secure, or error-free. Website Services are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on Website Services is at your own risk. You agree that from time to time we may remove the Website and Website Services for indefinite periods of time or cancel them at any time without notice to you. The Website may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. To the fullest extent permitted by law, the Company excludes all representations and warranties relating to our Website Services, or related content, for which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in our Website Services and/or the Company’s literature.

In no case shall the Company, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, damage caused to your computer, computer software, systems and programs and the data thereon, replacement costs, or any similar damages, whether based in contract, tort, strict liability or otherwise arising from your use of the Website Services or in any way related to the Website Services, including but not limited to any errors or omissions in any use of the Website Services or any content or product posted, transmitted, or otherwise made available. In any event, the aggregate liability of the Company and our affiliates and service providers under these Terms & Conditions shall not exceed five hundred dollars ($500.00).

The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.


The Terms & Conditions and any separate agreements whereby we provide you Website Services shall be governed and construed in accordance with the laws of New York without reference to any conflict of law rules.

You agree that you will not use the Website Services in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


BINDING ARBITRATION NOTICE: You and the Company agree that if there is any dispute or claim arising from or related to the Website, our Website Services and/or these Terms & Conditions will be resolved by confidential binding arbitration in Buffalo, New York, rather than in court, after first giving Notice of the Dispute (Notice) to the other party and the opportunity to discuss resolution within thirty (30) days of such Notice. The Notice to the Company should be sent to: OmniSeq, 700 Ellicott Street, Buffalo, New York 14203. This Notice must include a description of the nature and basis of the claims the party is asserting, and the relief sought.

If you and the Company are unable to resolve the claims described in the Notice within thirty (30) days after the Notice is sent, you or the Company may initiate arbitration proceedings. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the provisions of these Terms & Conditions as a court would. YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT.

The Federal Arbitration Act and federal arbitration law apply and the American Arbitration Association (AAA) will administer the arbitration under its Consumer Arbitration. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules.

CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.


To the extent that any provision of these Terms & Conditions is deemed to be unlawful, void, or unenforceable, including the binding arbitration clause and class action waiver, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.


These Terms & Conditions are effective until terminated. We may terminate this agreement at any time without notice to you and may deny you access to the Website and Website Services.


To the fullest extent permitted by law, and except to the extent arising from our gross negligence, or intentional misconduct, you agree to indemnify, defend, and hold harmless the Company, and our affiliates, partners, members, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees made by any third party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or rights of a third party. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any actions or claims on our behalf without our prior written consent.


There are no third-party beneficiaries to the Terms & Conditions. We shall have the right to assign our rights or delegate any of its responsibilities under these Terms & Conditions to an affiliate or in connection with a merger, consolidation, or reorganization for the sale of substantially all of our assets.


We reserve the right to change, modify, or amend these Terms & Conditions at any time to reflect changes in our practices and service offerings. If we modify our Terms & Conditions, such changes will be effective upon posting. It is your obligation to check our current Terms & Conditions for any changes.

These Terms & Conditions may only be modified in writing. Any ambiguities in the interpretation will not be construed against the drafter.


If you have any questions about these Terms & Conditions, please send us an email at privacyofficer@omniseq.com or write us at OmniSeq, 700 Ellicott Street, Buffalo, New York 14203.

Last Updated: September 5, 2019